Frequently Asked Questions
Please read our FAQ before sending us a message.
How do the products get shipped?
Most product ship by freight truck. Smaller products will be shipped by UPS / FedEx. For freight truck deliveries, the driver will offload your shipment and deliver it to your outside door or drop-off area near where the truck can park.
What payment methods are accepted?
You may place an online order using any major credit card. For larger bulk purchases, we also accept checks, money orders, and in some cases, government issued purchase orders. Please call our offices at 888-321-5334 (Option #1) to speak to a product specialist about your options.
How long will it take to receive my purchase?
Some products are made to order and can take a couple of weeks to manufacture (especially if there is a custom color or design involved). Other items may be on a quickship schedule. It is best to check the product description or to call and speak with a product specialist.
How secure is shopping in the Online Shop? Is my data protected?
ParkWarehouse does not store any credit information on its servers. We also utilize 2048-bit encrypted SSL certificates for our entire website. The entire transaction is encrypted from end-to-end with our merchant processing provider. We follow industry standards in regards to collecting credit card payments online and have implemented a secure payment processing system accordingly.
What exactly happens after ordering?
After ordering, your order will be reviewed by our customer service team for completeness and correctness and we'll provide you with a Estimated Ship Date - (if we have any questions, we will contact you at the phone number and email provided).
Do I receive an invoice for my order?
Yes, once your order ships, we will send an invoice marked PAID via two methods: email and separately via postal mail. If there are any special requests for where to send your invoice, please provide those in the notes section during checkout.
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